At UrbanMatter, keeping our website safe and protecting our customers' data is very important to us. If you find a security hole or see something suspicious, please let us know right away. We take these things very seriously.
How to Tell Someone About a Security Problem
Please do the following if you think you have found a security hole:
Please get in touch with us right away at contact@UrbanMatter.shop.
If you can, please include the following information:
A thorough explanation of the problem.
How to make the problem happen again.
Screenshots or other proof.
Your contact information so we can get in touch.
What We Do
Our security team will look into the problem right away.
If we need more information, we may contact you.
We will fix any security holes that have been confirmed as soon as possible to keep our customers and website safe.
Guidelines for Safe Reporting
Do not use the weakness for your own gain.
Don't tell anyone about it in public until we've fixed it.
Please only send information to UrbanMatter's official channels, which are contact@UrbanMatter.shop.
Thanks
You help us keep the store safe for all customers when you report security problems in a responsible way.
📩 Get in Touch with UrbanMatter Email: contact@UrbanMatter.shop
Call: +44 564 844 512