These Billing Terms and Conditions cover all payments, invoices, and other financial transactions related to purchases made on UrbanMatter.shop. You agree to these terms when you place an order.
Ways to Pay
We take PayPal and major credit cards like Visa, MasterCard, American Express, and others.
Payments are all made in GBP (£).
Duties to Pay
You must pay in full when you check out. We won't process your order until we get your payment.
You give UrbanMatter permission to charge your chosen payment method for the full purchase amount, including any taxes that may apply, when you give them your payment information.
Correctness of Billing Information
Customers are in charge of giving correct and complete billing information.
If you give UrbanMatter the wrong billing information, they are not responsible for delays or failed orders.
Payments that didn't go through or were turned down
Your order won't be processed if a payment is declined.
If there are problems with a payment, customers should contact their bank, PayPal, or card issuer.
Billings
After the customer pays, they will get an invoice or receipt by email to keep for their records.
Invoices have information about the products, their prices, taxes, and how to pay.
Refunds and Disputes
If you have a problem with your bill, please email contact@UrbanMatter.shop right away.
Our Return & Refund Policy tells us how to handle refunds. Once they are approved, they will be sent back to the original payment method.
Stopping Fraud
UrbanMatter can cancel or refuse any order if they think someone is trying to commit fraud or make an unauthorized payment.
To keep our customers and the website safe, we might need to verify some transactions more than once.
UrbanMatter Billing Support Email: contact@UrbanMatter.shop
Call us at +44 564 844 512.